Can you handle small-batch customization? What is the MOQ?

Yes, Packshion supports small-batch customization with a flexible and startup-friendly approach to minimum order quantities. We understand that different brands are at different growth stages — from e-commerce startups launching their first product line to established enterprises rolling out limited seasonal editions — and a one-size-fits-all quantity requirement rarely aligns with real-world business needs. That's why our MOQ policy is designed to be accessible, transparent, and scalable as your business grows.

General MOQ: 500 Pieces

Our standard MOQ for custom packaging is 500 pieces per design for most box types, including custom mailer boxes, product cartons, and rigid gift boxes with standard finishes. This threshold is set to balance production efficiency with client affordability — it allows us to cover the necessary setup and tooling costs (die-cutting molds, plate-making, color calibration, and machinery configuration) while keeping your upfront inventory commitment manageable.

For clients requiring corrugated cartons or larger-format packaging, the MOQ may be slightly adjusted based on material specifications and structural complexity. Conversely, for extremely simple designs or repeat orders using existing tooling, we can often accommodate quantities below 500 units — please discuss your specific requirements with our project team.

Scalable Ordering for Growing Brands

Our MOQ policy is built around growth: we provide graduated pricing tiers that reward increasing volumes, meaning your per-unit cost decreases as your order quantity rises. This tiered approach ensures that whether you are testing a new market with 500 boxes or fulfilling a seasonal promotion with 5,000 units, your packaging investment remains cost-optimized at every stage. As your brand scales, we transition seamlessly from low-MOQ prototype validation to mid-volume production and eventually to high-volume, cost-efficient manufacturing — all within the same production facility and quality control framework.

Sample Policy: Transparent and Fair

We believe you should see and touch your packaging before committing to a full production run. Our sample process is designed for clarity:

• Sample lead time: Typically 3–7 business days after artwork confirmation, depending on the complexity of design, printing, and finishing requirements.

• Blank samples (no printing): Free of charge. These allow you to evaluate material quality, structural integrity, and dimensional accuracy.

• Printed/colored samples with standard finishing: Free of charge in most cases for qualified projects. We assess this on a case-by-case basis based on the scope of the project.

• Samples requiring special surface treatments (e.g., hot foil stamping, spot UV, embossing, debossing, or other premium finishing techniques): Quoted according to specific requirements, as these processes involve additional tooling, material, and labor costs beyond standard sampling.

Sample Fee Refund Policy

All sample fees charged for special-process samples are fully refundable upon bulk order placement. This means that while we charge for the upfront cost of custom tooling and premium finishing during the sampling stage, we deduct this amount from your final production invoice once your bulk order is confirmed. This policy protects both parties: it ensures that samples are requested with genuine purchase intent, and it rewards committed partnerships by making the sampling investment essentially cost-neutral for clients who proceed to production.

Why Our Approach Works for You

By offering accessible MOQs, transparent sample policies, and refundable sample fees, we remove the financial friction that often prevents small and mid-sized brands from accessing professional-grade custom packaging. You get to validate your design, test market response, and iterate before scaling — without the dead stock risk or excessive upfront investment that high-MOQ suppliers impose.